Expert IT help, wherever you work.
Secure remote support for customers anywhere. Describe your issue and we'll reach out at the earliest opportunity.
What we cover
From a single frozen laptop to a workstation that refuses to print, our engineers handle the full spectrum of day-to-day IT issues.
Hardware issues
Diagnostics, component failures, peripherals, and upgrade advice.
Software problems
Crashes, errors, installs, updates, and licensing.
Performance
Slow boots, lag, memory leaks, and optimization.
Networking
Wi-Fi, VPN, routers, switches, and connectivity.
Printers & devices
Drivers, queues, scanning, and shared printers.
Operating systems
Windows, macOS, and Linux setup, updates, and repairs.
Microsoft 365
Installation, Outlook and email configuration, troubleshooting, and user administration. Licences not included.
Simple, transparent pricing
One fixed price for a remote support session, or a quoted fixed-price service for standard requests.
₹699 for one remote IT support session of up to 45 minutes. One fixed price. No hourly billing or per-minute charges.
- Remote diagnosis & troubleshooting
- Slow computer & performance issues
- Networking & connectivity
- Printer & peripheral issues
- Software errors & configuration
One predictable price for common, well-scoped requests — quoted before any work starts.
- Software installation & setup
- Software licensing & procurement advice
- Operating system installation
- Application configuration
- Hardware upgrade assessment
- Other standard IT service requests
How it works
Submit your request
Tell us about your device and the issue using the form below.
Engineer reaches out
We review your request and contact you at the earliest opportunity to confirm the best approach.
We fix it together
Live remote diagnosis and troubleshooting, with clear next steps if hands-on work is needed.
Recap & invoice
Clear summary, prevention tips, and transparent billing.
Frequently asked questions
How quickly will an engineer respond?+
We reach out to every customer at the earliest possible opportunity after receiving a request. We do not guarantee fixed response times, but we prioritize every inquiry promptly.
Is remote access secure?+
Sessions run through Zoho Assist. You approve the connection and can end it at any time. Nothing is installed permanently without your consent.
Where is remote support available?+
Remote IT support is available wherever you are, provided you have an good internet connection for a secure session.
What if my issue can't be solved remotely?+
If the problem requires hardware replacement or hands-on work, we'll explain the findings and guide you through the next steps. Any additional work is quoted transparently before it begins.
How do I pay?+
A remote support session is ₹699 for up to 45 minutes one fixed price, with no hourly or per-minute charges. Once your request is approved and you choose a time, you pay securely online to confirm the session.
Do you support Mac, Windows, Linux and Microsoft 365?+
Yes, we support Windows, macOS, common Linux distributions, and Microsoft 365 installation, configuration, troubleshooting and administration. Microsoft 365 licences are not included.
Need IT support?
Tell us what's wrong. We'll review your request and reach out at the earliest opportunity.